Contact Us

Have a question about an order, product, sizing, shipping, or one of our service dog and ESA products? Our team is here to help.

Whether you’re looking for more information before placing an order or need assistance with an existing purchase, feel free to reach out. We’ll do our best to provide a helpful and timely response.

Get in Touch

Email Us
Have a question or need help with your order? Send us an email and our support team will get back to you as soon as possible.

Email: support@unitedstatesservicedogs.org

Customer Support Hours:  24/7 Available

How Can We Help?

Our customer support team can assist with:

  • Product questions and recommendations
  • Order status and order-related questions
  • Product sizing and fit
  • Shipping and delivery questions
  • Returns and exchanges
  • Product availability
  • General questions about our service dog and ESA products

Need Help With an Existing Order?

If your question is about an order you’ve already placed, please include your order number in your message. This helps our team locate your order and provide you with a faster response.

We’re Happy to Help

At United States Service Dogs, we want you to feel confident when choosing products for your service dog or emotional support animal. If you’re unsure which product is right for your needs, have a question about an item, or need assistance with your order, please don’t hesitate to contact us.